ITS Help Desk
Hours
Monday - Friday
8:30AM - 12:00PM
1:00PM - 5:00PM
Room
BI 5345
Phone
244-2904
E-mail
helpdesk@beckman.uiuc.edu
Help Desk
The ITS Help Desk provides the Beckman community with support for computing, printing and networking services. You can contact us via e-mail, phone or in person by stopping by Room 5345.
Available Services:
- Printing Account Signup
- Software Checkout
- Virus Removal CD
- New Computer Registration
- Desktop Computing Support
Technical Consulting Services
Although most of our services are available to the Beckman community at no charge, ITS offers a wide variety of for-hire services including:
- Server Administration
- Operating System Installs
- Data Backup
- Desktop Adminstration & Support
For pricing and other information please contact the Help Desk.
Maintenance Schedule
Regularly Scheduled Maintenance Hours:
Monday-Friday 5:00AM-7:30AM
Saturday 5:00AM-10:00AM
Sunday 5:00AM-12:00PM
Regularly scheduled maintenance is necessary for testing, repairs, equipment changes and installation of computer and network services. This may mean that the network and/or certain network services may be unavailable while maintenance is being performed. ITS will attempt to notify those impacted in advance of scheduled computer and network services outage.
ITS reserves the right to undertake critical maintenance outside the regular maintenance window without advance notice when circumstances dictate.